How can I place an order on GlobalGift?
To place an order, simply browse our website, add your desired items to the cart, and proceed to checkout. Follow the prompts to provide shipping details and payment information to complete your purchase.
What payment methods do you accept?
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.
Can I modify or cancel my order after placing it?
Once an order is placed, it enters our processing system quickly. Therefore, modifications or cancellations are not guaranteed. Please contact our customer support team at [email protected] for assistance.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the shipping carrier’s website.
What is your return policy?
We offer a hassle-free return policy. If you’re not satisfied with your purchase, please review our Returns & Exchanges page for detailed information on how to initiate a return.
Do you ship internationally?
Yes, we offer international shipping. Shipping rates and delivery times vary by location. Please check our Shipping Information page for details.
Are gift wrapping options available?
During the checkout process, you have the option to add gift wrapping to your order for a special touch. Personalized gift messages can also be included.
Do you offer gift cards?
Yes, we offer electronic gift cards of varying denominations. They make for the perfect gift when you’re unsure of the recipient’s preferences.
How can I contact customer support?
For any inquiries or assistance, you can reach our customer support team via email at [email protected], through our live chat feature, or by phone at +1 (412) 358-5107.
Are the products on GlobalGift handmade?
Yes, many of our products are handmade by skilled artisans from around the world. We take pride in curating a collection that celebrates craftsmanship and cultural diversity.
Can I change my shipping address after placing an order?
To ensure the timely delivery of your order, we recommend contacting our customer support team immediately at sup[email protected] if you need to change your shipping address.